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Career Family Summary: Jobs in this career family develop, maintain, and support computer systems, software and networks.  Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Professional Level Summary: Program Directors are responsible for the ongoing leadership and oversight of a program or function, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Four (4) years  of related professional experience in System Administration,
    Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • A master's or terminal degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Five (5) years of related professional experience in System Administration,
  • Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
  • Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Experience with any or all of the following Coding languages: (Python, HTML5, JavaScript, CSS, PHP, SQL, C++, Ruby, .NET) 
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than two (2) 2.0 FTE. If the position has supervision exceeding two (2) 2.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt
Career Family Summary: Jobs in this career family develop, maintain, and support computer systems, software and networks.  Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Professional Level Summary: Managers are responsible for the day-to-day operation of functional work units, including the development and implementation of processes consistent with college, school or departmental strategies and processes and the supervision of professional and support staff.
Minimum Qualifications:
  • A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Three (3) years of related professional experience in System Administration,
  • Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • A master's or terminal degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Four (4) years  of related professional experience in System Administration,
  • Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
  • Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Experience with any or all of the following Coding languages: (Python, HTML5, JavaScript, CSS, PHP, SQL, C++, Ruby, .NET) 
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised: No cap on supervision exercised. Should not supervise a higher professional level position.
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family develop, maintain, and support computer systems, software and networks.  Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Professional Level Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Three (3) years of related professional experience in System Administration.
  • Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • A master's or terminal degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Four (4) years  of related professional experience in System Administration,
    Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • Experience with any or all of the following Coding languages: (Python, HTML5, JavaScript, CSS, PHP, SQL, C++, Ruby, .NET) 
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than one (1) 1.0 FTE. If the position has supervision exceeding one (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family develop, maintain, and support computer systems, software and networks.  Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Professional Level Summary: Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed fully independently.
Minimum Qualifications:
  • A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Two (2) years of related professional experience in System Administration,
  • Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Three (3) years of related professional experience in System Administration,
    Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
  • Related professional experience as an expert, specialist, staff authority, or work leader
Knowledge, Skills, Abilities:
  • Experience with any or all of the following Coding languages: (Python, HTML5, JavaScript, CSS, PHP, SQL, C++, Ruby, .NET) 
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Senior Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family develop, maintain, and support computer systems, software and networks.  Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Professional Level Summary: Principal Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed at an advanced or expert level. Principal Professionals are either work leads over others or are considered a subject matter expert in a particular area.
Minimum Qualifications:
  • A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Three (3) years of related professional experience in System Administration,
    Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • A master's or terminal degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Four (4) years  of related professional experience in System Administration, Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • Experience with any or all of the following Coding languages: (Python, HTML5, JavaScript, CSS, PHP, SQL, C++, Ruby, .NET) 
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Principal Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family develop, maintain, and support computer systems, software and networks.  Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Professional Level Summary: Professionals at the intermediate level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. At the intermediate level, duties may be more limited in scope and are performed with guidance and direction from other professionals.
Minimum Qualifications:
  • A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • One (1) year of related professional experience in System Administration,
  • Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support. 
  • Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications: Two (2) years of related professional experience in System Administration, Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
Knowledge, Skills, Abilities:
  • Experience with any or all of the following Coding languages: (Python, HTML5, JavaScript, CSS, PHP, SQL, C++, Ruby, .NET) 
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Intermediate Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family develop, maintain, and support computer systems, software and networks.  Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Professional Level Summary: Professionals at the entry level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. At the entry level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity.
Minimum Qualifications:
  • A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
  • Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications: One (1) year of related professional experience in System Administration, Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
Knowledge, Skills, Abilities:
  • Experience with any or all of the following Coding languages: (Python, HTML5, JavaScript, CSS, PHP, SQL, C++, Ruby, .NET) 
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Entry Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide the management of human capital. Functions include providing advice and guidance to managers and employees, and performing functions including strategic planning and analysis, compliance with policies and laws, employment and compensation, job evaluation, performance and leave management, employee training/development, reward and recognition, employee relations, affirmative action, benefits, employee records/information, and payroll.
Professional Level Summary: Directors are responsible for the ongoing leadership and oversight of a department, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. Directors are responsible and accountable for the analysis of fiscal and human resources required to achieve department objectives including hiring, compensation, termination, and performance management of subordinate employees.
Minimum Qualifications:
  • A bachelor's degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences, human resources, human relations, or a directly related field from an accredited institution. 
  • Six (6) years of professional experience managing employee benefits, employee hiring and onboarding, performance management, and/or HR records, or other related experience. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Masters degree or terminal degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences, human resources, or human relations from an accredited institution.
  • Seven (7) years of professional experience managing employee benefits, employee hiring and onboarding, performance management, and/or HR records, or other related experience.
  • Related professional experience as director, department supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Experience driving strategic HR operational initiatives 
  • Experience with human capital management systems (PeopleSoft, SalesForce, OnBase, an other similar systems) 
  • Knowledge of applicable local, Federal, and State laws, rules, and regulations.
Supervision Exercised: No cap on supervision exercised.
FLSA Status: Exempt
Career Family Summary: Jobs in this career family provide the management of human capital. Functions include providing advice and guidance to managers and employees, and performing functions including strategic planning and analysis, compliance with policies and laws, employment and compensation, job evaluation, performance and leave management, employee training/development, reward and recognition, employee relations, affirmative action, benefits, employee records/information, and payroll.
Professional Level Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor's degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences, human resources, human relations, or a directly related field from an accredited institution. 
  • Three (3) years of professional experience managing employee benefits, employee hiring and onboarding, performance management, and/or HR records, or other related experience. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Masters degree or terminal degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences, human resources, or human relations from an accredited institution.
  • Four (4) years of professional experience managing employee benefits, employee hiring and onboarding, performance management, and/or HR records, or other related experience.
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • Experience driving strategic HR operational initiatives 
  • Experience with human capital management systems (PeopleSoft, SalesForce, OnBase, an other similar systems) 
  • Knowledge of applicable local, Federal, and State laws, rules, and regulations.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than one (1) 1.0 FTE. If the position has supervision exceeding one (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide the management of human capital. Functions include providing advice and guidance to managers and employees, and performing functions including strategic planning and analysis, compliance with policies and laws, employment and compensation, job evaluation, performance and leave management, employee training/development, reward and recognition, employee relations, affirmative action, benefits, employee records/information, and payroll.
Professional Level Summary: Principal Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed at an advanced or expert level. Principal Professionals are either work leads over others or are considered a subject matter expert in a particular area.
Minimum Qualifications:
  • A bachelor's degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences, human resources, human relations, or a directly related field from an accredited institution. 
  • Three (3) years of professional experience managing employee benefits, employee hiring and onboarding, performance management, and/or HR records, or other related experience. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Masters degree or terminal degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences, human resources, or human relations from an accredited institution.
  • Four (4) years of professional experience managing employee benefits, employee hiring and onboarding, performance management, and/or HR records, or other related experience.
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • Experience driving strategic HR operational initiatives 
  • Experience with human capital management systems (PeopleSoft, SalesForce, OnBase, an other similar systems) 
  • Knowledge of applicable local, Federal, and State laws, rules, and regulations.
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide the management of human capital. Functions include providing advice and guidance to managers and employees, and performing functions including strategic planning and analysis, compliance with policies and laws, employment and compensation, job evaluation, performance and leave management, employee training/development, reward and recognition, employee relations, affirmative action, benefits, employee records/information, and payroll.
Professional Level Summary: Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed fully independently.
Minimum Qualifications:
  • A bachelor's degree in public administration, public policy, business, higher education administration, social sciences, behavioral sciences, human resources, human relations, or a directly related field from an accredited institution. 
  • Two (2) years of professional experience managing employee benefits, employee hiring and onboarding, performance management, and/or HR records, or other related experience. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Three (3) years of professional experience managing employee benefits, employee hiring and onboarding, performance management, and/or HR records, or other related experience.
  • Related professional experience as an expert, specialist, staff authority, or work leader
Knowledge, Skills, Abilities:
  • Experience driving strategic HR operational initiatives 
  • Experience with human capital management systems (PeopleSoft, SalesForce, OnBase, an other similar systems) 
  • Knowledge of applicable local, Federal, and State laws, rules, and regulations.
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Senior Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services,  dealing with general, indirect patient care operations and management of healthcare services.  Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines. 
Professional Level Summary: Directors are responsible for the ongoing leadership and oversight of a department, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. Directors are responsible and accountable for the analysis of fiscal and human resources required to achieve department objectives including hiring, compensation, termination, and performance management of subordinate employees.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. 
  • Six (6) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's or terminal degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work  and sector professional cerfiticate/credentials
  • Seven (7) years  of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Related professional experience as director, department supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Strong understanding of current health issues and trends.
  • Knowledge of the organization and the relationship with federal, regional and local health regulations and departments.
  • Knowledge of public information practices and techniques; practices of health service advocacy; principles and practices of determining and serving community health needs. 
Supervision Exercised: No cap on supervision exercised.
FLSA Status: Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services,  dealing with general, indirect patient care operations and management of healthcare services.  Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines. 
Professional Level Summary: Associate Directors are responsible for working closely with the Director to manage a department or specific areas of a department. These positions recommend strategy, have responsibility for fiscal and/or human resources and have the authority to act on the Director's behalf.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. 
  • Five (5) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Strong understanding of current health issues and trends.
  • Knowledge of the organization and the relationship with federal, regional and local health regulations and departments.
  • Knowledge of public information practices and techniques; practices of health service advocacy; principles and practices of determining and serving community health needs. 
Knowledge, Skills, Abilities:
  • Strong understanding of current health issues and trends.
  • Knowledge of the organization and the relationship with federal, regional and local health regulations and departments.
  • Knowledge of public information practices and techniques; practices of health service advocacy; principles and practices of determining and serving community health needs. 
FLSA Status: Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services,  dealing with general, indirect patient care operations and management of healthcare services.  Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines. 
Professional Level Summary: Assistant Directors have responsibility for projects, functions or processes within a department. These positions may recommend strategy and provide professional support to Directors and may have the authority to act on the Director's behalf. Assistant Directors typically supervise other staff but do not generally control the allocation of fiscal or human resources.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
  • Four (4) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's or terminal degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work  and sector professional certificate/credentials
  • Five (5) years  of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Strong understanding of current health issues and trends.
  • Knowledge of the organization and the relationship with federal, regional and local health regulations and departments.
  • Knowledge of public information practices and techniques; practices of health service advocacy; principles and practices of determining and serving community health needs. 
FLSA Status: Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services,  dealing with general, indirect patient care operations and management of healthcare services.  Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines. 
Professional Level Summary: Program Directors are responsible for the ongoing leadership and oversight of a program or function, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. 
  • Four (4) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's or terminal degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work  and sector professional certificate/credentials
  • Five (5) years of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • CPR & First Aid
  • HIPAA Knowledge
  • Customer Billing and/or Medical Budgeting
  • Patient/Client Record Management
  • Data Entry
  • Strong understanding of current health issues and trends.
  • Knowledge of the organization and the relationship with federal, regional and local health regulations and departments.
  • Knowledge of public information practices and techniques; practices of health service advocacy; principles and practices of determining and serving community health needs. 
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than (2) 2.0 FTE. If the position has supervision exceeding (2) 2.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services,  dealing with general, indirect patient care operations and management of healthcare services.  Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines. 
Professional Level Summary: Managers are responsible for the day-to-day operation of functional work units, including the development and implementation of processes consistent with college, school or departmental strategies and processes and the supervision of professional and support staff.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. 
  • Three (3) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's or terminal degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work  and sector professional certificate/credentials
  • Four (4) years  of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • CPR & First Aid
  • HIPAA Knowledge
  • Customer Billing and/or Medical Budgeting
  • Patient/Client Record Management 
  • Data Entry 
  • Strong understanding of current health issues and trends.
  • Knowledge of the organization and the relationship with federal, regional and local health regulations and departments.
  • Knowledge of public information practices and techniques; practices of health service advocacy; principles and practices of determining and serving community health needs. 
Supervision Exercised: No cap on supervision exercised. Should not supervise a higher professional level position.
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services, dealing with general, indirect patient care operations and management of healthcare services. Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines.
Professional Level Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. 
  • Three (3) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's or terminal degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work  and sector professional certificate/credentials
  • Four (4) years  of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • CPR & First Aid
  • HIPAA Knowledge
  • Customer Billing and/or Medical Budgeting
  • Patient/Client Record Management
  • Data Entry
  • Strong understanding of current health issues and trends.
  • Knowledge of the organization and the relationship with federal, regional and local health regulations and departments.
  • Knowledge of public information practices and techniques; practices of health service advocacy; principles and practices of determining and serving community health needs. 
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than (1) 1.0 FTE. If the position has supervision exceeding (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services, dealing with general, indirect patient care operations and management of healthcare services. Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines.
Professional Level Summary: Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed fully independently.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. 
  • Two (2) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Three (3) years of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Related professional experience as an expert, specialist, staff authority, or work leader
Knowledge, Skills, Abilities:
  • CPR & First Aid
  • HIPAA Knowledge
  • Customer Billing and/or Medical Budgeting
  • Patient/Client Record Management 
  • Data Entry 
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Senior Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services, dealing with general, indirect patient care operations and management of healthcare services. Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines.
Professional Level Summary: Principal Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed at an advanced or expert level. Principal Professionals are either work leads over others or are considered a subject matter expert in a particular area.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. 
  • Three (3) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's or terminal degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work  and sector professional certificate/credentials
  • Four (4) years  of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
  • Related professional experience as an expert, specialist, staff authority, or work leader
Knowledge, Skills, Abilities:
  • CPR & First Aid
  • HIPAA Knowledge
  • Customer Billing and/or Medical Budgeting
  • Patient/Client Record Management 
  • Data Entry 
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Principal Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services, dealing with general, indirect patient care operations and management of healthcare services. Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines.
Professional Level Summary: Professionals at the intermediate level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. At the intermediate level, duties may be more limited in scope and are performed with guidance and direction from other professionals.
Minimum Qualifications:
  • A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. 
  • One (1) year in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field. 
  • Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications: Two (2) years of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field.
Knowledge, Skills, Abilities:
  • CPR & First Aid
  • HIPAA Knowledge
  • Customer Billing and/or Medical Budgeting
  • Patient/Client Record Management 
  • Data Entry 
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Intermediate Professional
FLSA Status: Exempt or Non-Exempt
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