Heather joined the management team at CU in 2021, building the program and team responsible for Slate, Pardo, Salesforce, and Canvas applications. She brings almost two decades of experience with CRM systems and has worked in higher education since 2002 when she joined the Massachusetts Institute of Technology. Heather earned her bachelor's degree from Dickinson College and her master's in management as well as a graduate certificate in strategic management both from the Harvard University Extension School. In her free time, Heather enjoys running and hiking, and practicing her language skills in Spanish, French, and Portuguese.