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Campus Email Lists

Email envelope distributed to group of people

The Listserv System

OIT maintains a bulk mailing system, commonly referred to as a listserv. Departments and staff can maintain their own custom lists. Listservs are an option for sending announcements to a targeted population such as a subset of university members (those using a particular service or a member of a university organization, for example).

Request a listserv

Email sending and computer alerts

Other University Communication Systems

CU eComm Program

The CU eComm program offers a suite of Salesforce applications which includes Marketing Cloud for campuswide email messaging. The eComm program is the preferred platform for marketing communication at the university. More information about guidelines for the eComm program is available at cu.edu/ecomm.

Emergency Alerts

All CU Denver students, faculty and staff are automatically registered to receive emergency alerts to their university-issued e-mail addresses. More information about this process is available on the CU Denver university emergency alerts webpage.

Newsletter and events on computer

Campuswide Email / Listserv Alternatives

There are many ways to communicate information and events campuswide to staff, faculty, and students. Following are some suggested tools to help minimize use of listservs for mass-delivery messaging and reduce email fatigue:

  • Available Communication Vehicles. Contact your department, school, or college marketing and communication representative for more information about current in-place communication vehicles such as department / school newsletters and websites.
  • Campus News. Submit content to the CU Denver News e-newsletters published by the University Communications team.
  • Student News. Trying to reach students? Visit the CU Denver Lynx Central webpage or contact the Office of Digital Strategies and Communications for more information about sharing information with students.
  • Clinical Trials Recruitment. Recruitment for research activities should be submitted to the bi-weekly research studies recruitment newsletter. In addition, the research studies website is a community resource for featuring studies. Listservs are being phased out for use of promoting clinical trials and the Office of Regulatory Compliance has created this central repository to streamline university research efforts and processes.
    Email preferences

    Manage Your Campus Email Preferences

    Manage campus Listserv or eComm program email messages by following the steps below based on the messaging platform. 

    Unsubscribe from Listserv Emails

    • Listserv email messages will have an unsubscribe option at the bottom of the message you received that looks like the following. Click on unsubscribe.

    unsubscribe message image

    • An email message will pop-up that looks similar to the image below; please click send to request removal from the selected listserv.

    listserv unsubscribe image 1

    • Your email address should be removed from the appropriate listserv. If the unsubscribe function doesn’t work or you have any further questions, please contact the OIT Service Desk.

     

    Unsubscribe from eComm Emails

    • eComm email messages being distributed from Salesforce and Marketing Cloud have a footer at the bottom of all university commercial communication. Following is an example of how the footer appears on emails being distributed from the university eComm program:

    ecomm mail options

    • Click on the Manage your email preferences link. A page that says My Email Preferences will pop up with your name and email address.
    • Scroll down to View all University of Colorado email lists. From that list, you can select to receive communication from various areas within the university.
    • If you need additional assistance, email contact@cu.edu for more information about managing email preferences for messages from the university's eComm Salesforce and Marketing Cloud platform.

    Leave a Distribution Group

    • Log into webmail at https://myemail.ucdenver.edu or http://myemail depending on the browser you use.
    • At the top right corner hit the gear icon to open Settings. There click on General > Distribution Groups.  Then click on the link for “this portal”.
    Screenshot of the main menu for distribution group settings to match the directions being given.

    • You can also navigate directly to this URL and bookmark it for easier access.
    • Under Distribution Groups I Belong To click on the Distribution Group you want to remove yourself from and then click the icon to leave group. 
    Screenshot highlighting the third tab option to view the groups a user belongs to in a list.
    • You can also double click on the distribution list and click on the Leave button in the window that pops up. 
    Screenshot of clicking on a distribution group in a list to view options and the leave button at the bottom highlighted.
    • Please note that some distribution lists may be set up with a closed option for leaving the group.  This prevents the members from leaving the group and only the Owners of the group can remove members.
    Screenshot of a possible error message notifying users that they have to request an admin to remove them from a group.
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