Remote Tools and Software

Tools and software for working remotely or hybrid. View all Tools and Services for more.

Students and teacher learning online

Staying Connected with Remote and Hybrid Work

In addition to the options for using Microsoft 365 applications, the university's virtual private network (VPN), or a remote desktop and applications, there are many collaborative productivity tools to allow you to work with colleagues, teachers and fellow students. These tools allow you to have virtual meetings, online chats, soft phones, and connect remotely to your files and campus resources. Take a look at some of these options and please contact the OIT Service Desk if you need additional assistance getting started.

Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
University Zoom Login

Welcome to Zoom

Meet and collaborate virtually using Zoom by logging in with your university credentials. All active faculty, staff and students are licensed for Zoom Meetings up to 300 participants at no cost. Zoom Webinar licenses are available for up to 3,000 participants. Visit the OIT Zoom Webinars webpage for pricing and additional information. A meeting versus webinar feature comparison is available on the Zoom support webpage

Prevent Zoombombing

Uninvited participants harassing students, faculty and staff during classes and meetings has been on the rise recently. It is very important to follow Zoom’s security best practices. One of the most basic rules is to never share Zoom meeting links on social media, the internet, or any public place. More information about Zoombombing and how to keep uninvited guests out of your meeting is available. In addition, you can review the Zoom and Cybersecurity Must-Knows

Stay Secure

The university's Zoom encryption is configured for Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA) compliance; however, be sure to use caution with sensitive information. To ensure the security and privacy of patient data, Zoom users must do their part as well. 

In addition, with the university's systemwide HIPAA agreement with Zoom, OIT is able to enable features including:

  • Record to the Zoom cloud for convenient sharing and storage (cloud recording storage is now available for 120 days) - more information is available from Zoom Cloud Recording 
  • Meeting participant / class attendance reports available - more information is available from Zoom Reports 
  • Chat copy and paste enabled - more information available from Saving in-meeting chat 

 
Using Zoom for transmitting HIPAA information

Zoom encryption fully complies with HIPAA Security Standards to ensure the security and privacy of patient data. The company employs industry standard end-to-end Advanced Encryption Standard (AES) encryption using 256bit keys to help protect meetings. However, while Zoom is configured for HIPAA compliance, you should use thoughtfulness in the type of data shared and how the data is shared (same university HIPAA policies and procedures apply).

If your Zoom presentation contains HIPAA data, please use the following guidance:

  • Make sure to use proper handling of links and do not share using unsecure means.
    • All patient information is considered highly confidential and only the information needed for the intended purpose should be used by, and disclosed to, covered members who have a “need to know” (Minimum Necessary).
  • Treat your Zoom meeting links as you would HIPAA data.
    • Do not send email unencrypted. Review the Encrypt Your Emails webpage for more information.
    • Invite only those allowed to view HIPAA data. (Minimum Necessary)

 HIPAA compliance depends on all of us. Additional resources:

Frequently Asked Questions

Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software OneDrive Productivity and Business Software Audience: Faculty Researchers Staff Students Cost: Free
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files.
See full details OneDrive for Business Login

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Telephone Setup and Support

Category: Billing OIT - Categories OIT - Type of software Phones Productivity and Business Audience: Faculty Staff Cost: See extended details for rates
This service request is to install/activate, make changes, or deactivate an office/desktop telephone connection at a designated location. Typical use of this service is to support an office phone, or multiple office phones, connection.
See full details Request Service

Get Help

Phone Icon

Phone Support

303-724-4357 (4-HELP)
7:30 a.m. - 6 p.m., M - Th
7:30 - 5 p.m., Fri

self service logo

Self Service Portal

Submit a ticket
Email the Service Desk
24/7 access to the OIT Service Center

CMS Login