Software, Support and Services
Tools and Services
Browse all OIT tools and services or search for a specific tool or service using the search box or filters.
These tools, software, and programs have all been vetted by our security and compliance team and are supported by our service desk.
Email Boxes
Category: Email Marketing and Communications Audience: Faculty Staff
A Shared Mailbox allows multiple users to read and send email messages from a common account. It also includes a shared calendar, enabling users to schedule and view events like vacation time collectively.
Request a new shared mailbox
Key features of a shared mailbox include:
- No individual login: Shared mailboxes do not have their own username and password. Users access them through permissions granted by an administrator using your personal university credentials.
- Send As or Send on Behalf: Users can send emails from the shared mailbox address, either as the mailbox itself or on behalf of it.
- Shared Calendar: Shared mailboxes can also include a shared calendar, allowing multiple users to schedule and view events.
Once a shared mailbox has been set up, you should see it in the Folder pane of your Outlook (usually on the left). If you don't see a shared box you have access to, click on the Request Email Box link above or contact the mailbox owner to request access.
For more information about adding shared mailboxes in Outlook for PC, Mac or Webmail, and how to send and reply to messages, follow the instructions in the FAQs below.