Software, Support and Services

Tools and Services

Browse all OIT tools and services or search for a specific tool or service using the search box or filters.

These tools, software, and programs have all been vetted by our security and compliance team and are supported by our service desk.

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Microsoft Visio

Category: Office 365 Productivity and Business Software Audience: Faculty Researchers Staff Cost: Varies depending on plan
Microsoft Visio is a diagramming and vector graphics application. Visio in Microsoft 365 allows both Windows and Mac users can work virtually anywhere, anytime. Visio simplifies project planning, enhances communication and transforms complex project information into comprehensible visuals.
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Namecoach

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Namecoach allows for accurate pronunciation to promote respect, inclusion, and belonging. Namecoach is available within Canvas for faculty and students and can be added to other programs such as outlook. Follow the directions below to add a Namebadge to your email signature.
See full details Add to Email Signature

Network Services

Category: Billing Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Remote Access Remote Access Audience: Faculty Staff Students Cost: See extended details for service rates
This service request provides wired and wireless computer access to the university's data network. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). *Need to be on VPN or campus network to access button link
See full details Activate/Deactivate Internet

New Equipment Purchases

Category: Computer and Device Support OIT - Categories Audience: Faculty Staff Students Cost: Free
If you need assistance in deciding what equipment will be best suited for your needs, our Service Desk team can assist with a consultation and recommendations before you make your purchase. Our OIT Service Desk will help ensure your purchase meets the university's minimum technology requirements.
See full details Request Assistance

New Website

Category: Design and Development OIT - Categories OIT - Type of software Website Management and Development Audience: Faculty Staff Cost: Free
University affiliated units such as schools, colleges, centers, administrative offices, and more are entitled to their own section on ucdenver.edu or cuanschutz.edu.
See full details Request New Website

Operating System Support

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Audience: Faculty Staff Cost: Free
The OIT Service Desk provides faculty and staff support with any Operating System (ex. Windows, Mac) issues or troubleshooting.
See full details Request Assistance

Panopto at CU Denver

Category: Academic Technology Billing Canvas Classroom Support Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Cost: Free
Panopto is used for classroom lecture recording. The system allows faculty and staff to record classes and lectures. Several tools and software work with Panopto including Canvas, Zoom, and Microsoft Teams.
See full details Access Panopto

Phishing Emails

Category: Email IT Security IT Security OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Phishing is a psychological attack used by cyber criminals to trick you into giving up information or taking an action. Learn more about recognizing phishing attempts.
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Poll Everywhere

Category: Canvas Instructional Technology OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Staff Cost: Free
Faculty and staff can use Poll Everywhere to create and host live polls, view audience responses, and download reports. Polls can be added to PowerPoint presentations, displayed in a web browser, shared with colleagues, or embedded into Canvas.
See full details Create an Account

Printer Setup/Support

Category: Computer and Device Support OIT - Categories Audience: Faculty Staff Cost: Free
Onsite printer support to CU Denver faculty and staff including new installations and set-ups, re-installs, troubleshooting, repairing, upgrading and print queue creation. Our full spectrum of services includes proactive, reactive, onsite and remote support.
See full details Request Printer Support

Printers and Peripheral Support

Category: Desktop Support Audience: Faculty Staff Cost: Free
Setting up, maintaining, and troubleshooting printers, scanners, and other peripheral devices to ensure smooth operation and connectivity.

Project Management

Category: Initiative Support IT Projects Project Coordination Project Management Project Planning Quality Assurance Resource Management Risk Assessment Stakeholder Engagement Audience: Faculty IT Professional Researchers Staff Cost: Free
The Project Management Office (PMO) delivers professional services specializing in project management, particularly in technology-driven projects. Our team of PMO professionals brings a wealth of expertise in project planning, coordination, and stakeholder engagement. With a focus on quality assurance and risk assessment, we ensure successful project execution across diverse domains.
See full details Request Consultation

Public Web and Intranet Content Management System (CMS) Training

Category: CMS Design and Development OIT - Categories OIT - Type of software Sitefinity Training Training Website Management and Development Audience: Faculty IT Professional Staff Cost: Free
Training is offered for Sitefinity (Public website CMS), SharePoint 2013 (the Catalyst Intranet) and SharePoint Online.
See full details Schedule Training

Qualtrics

Category: Forms OIT - Categories OIT - Type of software Qualtrics Software Survey tools Audience: Faculty Researchers Staff Students Cost: Free
Qualtrics provides a cloud-based survey platform allowing organizations to standardize data and surveys. Qualtrics and is an approved software provider for forms that collect protected information; this includes information as part of the Health Insurance Portability and Accountability Act (HIPAA). All new forms that collect protected information are required to reside in Qualtrics as of January 2021.
See full details Access Qualtrics

R and RStudio

Category: OIT - Type of software Productivity and Business Scientific Illustration Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Free
Free software environment for statistical computing and graphics. Alternative to commercial statistical packages like SPSS, SAS, and Stata. Also available for free is RStudio, a powerful user interface for R.
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Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Remote Desktop and Thin Clients

Category: Computer and Device Support OIT - Categories OIT - Type of software Remote Access Software Audience: Faculty Staff Cost: Paid subscription for Thin Clients
Remote desktop allows access to university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable VMware Horizon Client or the Horizon web client through your preferred browser. Thin Clients receive hosted desktop and application computing systems for paid subscribers at the university.
See full details Access Remote Desktop

Respondus

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
Respondus Lockdown Browser is an application that can be used within the Canvas LMS to create a secure testing environment by blocking the use of additional applications including other websites during an exam.
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Respondus Test Generator

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Cost: Free
A tool to easily manage and import textbook publisher created quizzes into your Canvas course.
See full details Training resources
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