Software, Support and Services

Tools and Services

Browse all OIT tools and services or search for a specific tool or service using the search box or filters.

These tools, software, and programs have all been vetted by our security and compliance team and are supported by our service desk.

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Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Remote Desktop and Thin Clients

Category: Computer and Device Support OIT - Categories OIT - Type of software Remote Access Software Audience: Faculty Staff Cost: Paid subscription for Thin Clients
Remote desktop allows access to university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable VMware Horizon Client or the Horizon web client through your preferred browser. Thin Clients receive hosted desktop and application computing systems for paid subscribers at the university.
See full details Access Remote Desktop

Respondus

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
Respondus Lockdown Browser is an application that can be used within the Canvas LMS to create a secure testing environment by blocking the use of additional applications including other websites during an exam.
See full details

Respondus Test Generator

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Cost: Free
A tool to easily manage and import textbook publisher created quizzes into your Canvas course.
See full details Training resources

Room Scheduling System (EMS)

Category: OIT - Type of software Productivity and Business Room Scheduling Audience: Faculty Staff Students Cost: Free
This system is used to schedule classrooms and conference rooms, multipurpose meeting rooms, computer teaching labs, small group rooms, lecture halls, and auditoriums as well as AV equipment and facilities services.
See full details Schedule Rooms and Services

SAS

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration
Offers analysis and data modeling. Available for computers with Windows or Linux operating systems.
See full details Request license

SensusAccess

Category: Design and Development Digital Accessibility Instructional Technology Software Audience: Faculty Researchers Staff Students Cost: Free
SensusAccess is a one-stop self-service document remediation service for educational institutions. SensusAccess allows students, faculty and staff to automatically convert documents into a range of alternate media.
See full details

Service Accounts

Category: Email IT Professionals OIT - Categories OIT - Type of software Productivity and Business Audience: Faculty Staff Cost: Free
This service is provided to create a service account for a generic Active Directory account (IIS, e-mail, etc). *Need to be on VPN or campus network to access the request assistance link below.
See full details Request Assistance

SharePoint Online Access

Category: Design and Development OIT - Categories OIT - Type of software Website Management and Development Audience: Faculty IT Professional Staff Cost: Free
Request creation of or access to edit a SharePoint Online website.
See full details Request Access

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details SSO Integration Request

Snagit

Category: OIT - Type of software Productivity and Business Screen Capture Audience: Faculty Students Cost: Free
Snagit is a powerful screen capture tool to share your screen and camera. Contact the OIT Service Desk to request a license.
See full details Request License

Software Installation

Category: Computer and Device Support OIT - Categories Software Audience: Faculty Staff Students Cost: Free
Onsite software services to CU Denver faculty and staff including new software installation, re-installs, troubleshooting, repairing, upgrading and uninstalling. Our full-spectrum of services includes proactive, reactive, onsite and remote support.​
Request Assistance

Software Installation and Support

Category: Desktop Support Audience: Faculty Staff Cost: Free
Installing, configuring, and supporting software applications to help users perform their job functions efficiently. This includes updates, patches, and troubleshooting.

Sponsored User Accounts

Category: OIT - Categories OIT - Type of software Remote Access Remote Access Audience: Faculty Researchers Staff Cost: Free
Sponsored user accounts are often requested by departments for consultants, visiting doctors, preceptors, or outside vendors that need access to CU Denver | Anschutz Medical Campus electronic resources.
See full details Request Account

SPSS

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration
Offers analysis and data modeling from IBM Corporation.
See full details Request license

STATA

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Students Cost: Cost varies based on duration and type
Stata manages, analyzes and graphs data. Works on a variety or platforms. It is available for purchase from the vendor. Orders are made on the STATA site. Students, faculty, and staff may order online or by phone, paying by credit card or procurement. Instructions for downloading and licensing are then sent by email.
Request license

Storage, Servers and Backups

Category: Billing OIT - Categories OIT - Type of software Operating Systems Productivity and Business Remote Access Audience: Faculty Researchers Staff Cost: See extended details for service rates
Server hosting, backup and storage services include a variety of file and data backup solutions available to university faculty, staff and students. Other services include setup and centralized hosting of both physical and virtual servers. Fees may apply for some services.
See full details Request Assistance

Technology Risk Assessment

Category: IT Security OIT - Categories Audience: Faculty Staff Cost: Free
The Risk and Compliance team reviews the security and practices of third party applications, cloud services and business processes in order to protect university confidential and highly confidential data, including PHI, to reduce risk and meet compliance standards.
See full details Request Technology Risk Assessment

Technology Setup and Use in Classrooms

Category: Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Classroom related audiovisual support is available for courses (no fee) and for non-course related events. This includes setup of equipment, assistance with audio, video and recording devices, assistance with loading of PowerPoint presentations, or other multimedia equipment such as document cameras, DVD/VCRs, audience response systems.
Schedule Services

Telephone Setup and Support

Category: Billing OIT - Categories OIT - Type of software Phones Productivity and Business Audience: Faculty Staff Cost: See extended details for rates
This service request is to install/activate, make changes, or deactivate an office/desktop telephone connection at a designated location. Typical use of this service is to support an office phone, or multiple office phones, connection.
See full details Request Service
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